Whatever you’re looking to achieve, thorough organisation is integral to the process. Lacking the right systems, templates and resources will simply lead to wasted time, avoidable errors and unnecessary stress, so we’re here to make sure you have everything you need to not only run a successful organisation, but also enjoy the lifestyle you deserve.
We shape our executive support around your business objectives and personal preferences, enabling a fully bespoke service that brings instant results. Your wellbeing is very important to us, which is why you’ll always receive a dedicated approach, extreme attention to detail and expert advice that guides you toward making strategic decisions with confidence.
Below are some of the ways we can help you to free up time, achieve your goals, focus on the future and ensure compliance every step of the way.
a foolproof system
your business sustainably
Set Up a foolproof system
Start-up business tasks
There’s an awful lot of admin that comes with launching a business and each element of it influences where you’ll be a few months down the line. We can manage any and all of the following tasks to put you in the strongest position possible:
Defining your customer profile
Researching the market
Assessing your competition
Writing a business plan
Choosing a business name
Developing a network of suppliers
Helping with recruitment
Searching for small business grants
Registering with Companies House and HMRC
Policies and manuals
If you’re launching a start-up or have recently begun trading as a new business, chances are that some key components aren’t yet in place. Common examples are clear policies and manuals that outline exactly how the business should run, which facilitates accountability from day one. This is especially important if you have employees, as everyone needs to be on the same page as part of a clear and accessible administrative system. Policies and manuals significantly reduce the likelihood of errors being made at this crucial stage and can be adapted as your business evolves.
Setting up systems
Everything runs much more smoothly when you make the most of software, apps and other digital tools. Depending on your unique requirements, we can set up systems that will make day-to-day operations infinitely more productive. The types of systems and platforms we can set up for you cover a range of areas:
Invoices, bills and receipts
Customer relationship management
Email and social media scheduling
Time management and online calendars
Project management and internal comms
Cloud storage and digital security
The humble template is a wonderful thing, as it streamlines administrative tasks whilst making sure that consistency is always in play. We can create a variety of branded templates specifically for your business, such as:
Invoices and receipts
Letters and memos
Contracts and NDAs
Web design and digital content
Every business and not-for-profit organisation requires a website in order to raise brand awareness, share core messages, receive enquiries, generate leads and deliver a strong customer experience. If you need a website building, refreshing and maintaining, take a look at our dedicated web design service.
Even with a strong website, your business still has to be proactive and engage potential customers in a variety of ways, which takes a lot of time, skill and effort. Fortunately, we can also manage your market research, digital strategy, email campaigns and outreach activity to keep your business ahead of the curve.
Grow your business sustainably
Ongoing market research
As your business grows, it will most likely begin to roll out new products and services. In-depth market research is strongly recommended beforehand, as it allows you to design your offerings so that they solve a problem and fill a need. Without rock-hard research behind them, your products and services could fall short of what people actually want. We’ll undertake market research to ensure your investment has the best possible chances to bring a very strong return.
Product and service launches
Once your products or services have been designed to perfection, Executive Support can manage their launch activity. As well as bringing all kinds of clever and exciting ideas to the table, we’ll also increase your speed to market through a precise and no-nonsense commercial strategy.
All types of businesses are making use of crowdfunding platforms, as they raise brand awareness and word of mouth as well as much-needed capital. Crowdfunding can be a delicate matter that requires creativity, transparency and an instant response to enquiries, so we’ll take this time-consuming task off your hands and shape your campaigns to full effect.
Time management reviews
It’s true that time is money, yet so many small business owners allocate far too much of it to duties that can be delegated to in-house team members or external agencies. We’ll take a look at how you’re spending your time and offer expert recommendations on what can be streamlined, outsourced, or removed entirely by replacing it with an automated system.
Business efficiency reviews
Time isn’t the only factor that needs to be optimised, as the way in which a business operates greatly affects its productivity, service delivery, cash flow and profit margins. We have an eye for detail and can instantly spot opportunities for making the most of resources and saving money, resulting in a more efficient and lucrative business model.
Holding events is an excellent way to achieve all kinds of goals, from growing your network, bolstering your client base, giving out awards and carrying out market research, to treating clients and employees to fun activities and wellbeing retreats. If you have a corporate event or staff celebration in mind, take a look at our dedicatedevents management service.
Customer feedback reports
A business can only grow sustainably if it stays in tune with the needs and expectations of its customers. We can design and carry out a wide range of customer feedback surveys and report our findings to you in a clear, insightful and tactical way.
Maintain operational excellence
Whether we’ve created your company policies, manuals and templates or you’ve put them in place yourself, chances are they will need to adapt in line with industry legislation, health and safety regulations, new ways of working, diversity and inclusion, and a growing workforce. We’re ready to review all of your internal documentation and recommend any areas that require an update. This will guarantee that you and your staff are all working to the same standards and policies, which brings total peace of mind, universal accountability and 100% compliance across the board.
Database cleaning and maintenance
Where would a business be without its data? From lead generation and sales figures to human resources, marketing activity and your wide network of contacts, all of this information needs to be kept up to date as a priority. Many businesses and organisations check the accuracy of their databases very rarely, which leads to slower processes, embarrassing errors and even loss of sales. Don’t let this happen to your business, as Executive Support can regularly clean, update and maintain all of your databases with the utmost discretion.
Marketing content and internal comms
Websites, social media platforms, email campaigns, e-signatures and printed literature are core methods of sharing messages with your target audience. The only problem is that coming up with high-quality written content on a regular basis is a mammoth task that many businesses simply can’t accommodate.
By choosing Executive Support for the creation, updating and distribution of your digital channels, marketing materials and internal comms, you can rest assured that your brand is in safe hands. We also provide detailed reports of all activity, which show how everything is performing and allow us to tweak your approach to better suit changing consumer behaviours, maximise engagement and drive more sales.
Monthly support packages
Whilst we’re always available to deliver one-off jobs and short-term services, we believe that our clients get the best value for money when they take out a monthly support package. This will be specifically designed around your exact needs, plus it can be adapted and scaled as required to ensure that you’re only ever paying for what you require. As well as taking all kinds of fiddly and technical tasks off your to-do list, a monthly executive support package also means that we’re available whenever you need a second pair of eyes, an expert opinion or a guiding hand. We truly value our clients and are passionate about their ongoing success, so we know you’ll love what a monthly support package can bring to your small business or not-for-profit organisation.
Get in touch
To find out more about how Executive Support will help you to fulfil your business objectives and personal goals, give us a call on +44(0)7504 855972 or fill in our contact form.